Please go ahead to the following details when place an order: Step 1: Contact me(Click the movable window or find me in the attached following services) Step 2: send me links or pictures from our website Step 3: send me your own design in JPG, PDF, AI format, including the size and thickness Step 4: artwork from my designers before samples or mass order Step 5: pay for the free samples or deposit(Note: if total is less than 1,000 dollars, ASNY wont agree with 50% deposit) Step 6: confirm samples before mass Step 7: start the mass production Step 8: delivery ways: DHL, FedEx, UPS, TNT. Step 9: receiver’s shipping address and numbers Step 10: confirm the balance before shipment