1)  Warranty Time: 1 year, within this period we will send spare part free to you if there are any problems with them (except artificial damage).

 2)  Quality: Quality of products will be strictly checked and every machine will be test to ensure it can works well before packaging.

 3)  Technical services: We have professional engineers available to service machinery overseas, once we receive your inquiry about fault, we will reply you within 24 hours, and offer you any technical service about machine.

 4)  Lifelong Services:  We provide lifelong services for all the products we sold out, and supply the spare parts with competitive price.

 5)  File Services:  We can supply manual specification, operating video and other files you need.

 6)  Language: We have a professional sales team who are good at English to ensure zero communication barriers.

1. Q: How to select a suitable inkjet coder?

A: Please consider that printing height, printing lines, printing speed, printing content (language, characters, number, barcode, QR code etc.)

2. Q: How to select suitable ink?

A: Please consider fast dry ink for plastic, glass, metal, glossy paper etc,;consider normal ink on normal paper and carton; consider UV ink for anti-counterfeiting

3. Q: If handheld inkjet coder can use on production conveyor

A: Our latest handheld inkejt coder can use on production coveyor if add sensor and shelf

4. Q: How to place an order?

A: You could place an order on trade assurance or place to us directly

5. Q: How to ship it?

A: If order qty. just one small machine, that suggest consider insternatial courier shipping, since it is door to door service; if for big machine or order qty. is more than one unit, that suggest consider sea shipping or air shipping